Overview and legislation

‍

In providing our services, Sourced Property collects personal information, which may include sensitive information. We treat all information provided to us in confidence and take reasonable steps to prevent unauthorised disclosure, except where necessary to deliver the services you have requested.

Sourced Property complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and the Privacy Regulation 2013.

This policy outlines how we collect, use, store, and manage your personal information.

‍

What personal information we collect

‍

We may collect personal information including:

• Your name
• Phone number
• Email address
• Property preferences and requirements
• Budget and financial information relevant to property searches or negotiations
• Information provided through forms, emails, phone calls, consultations, or website enquiries
• Any other information necessary to provide our services

Information is generally collected directly from you when you:

• Contact us through our website
• Submit an enquiry form
• Speak with us by phone or email
• Engage us to provide buyer’s agent services

Where practical and lawful, you may choose not to provide certain information. However, this may limit our ability to provide services to you.

‍

Sensitive information

In some circumstances, we may collect sensitive information where it is necessary to provide our services or where required by law.

If you provide unsolicited sensitive information to us, you consent to our use of that information in accordance with this policy and applicable privacy laws.

‍

How we use your information

Your information is used to provide the services you have requested and for purposes directly related to those services.

This may include:

• Property search and buyer’s agent services
• Communication regarding properties or services
• Negotiation and auction representation services
• Administration and record keeping
• Responding to enquiries
• Improving our services and website experience
• Legal and regulatory compliance

Disclosure of personal information

We do not sell or rent your personal information.

We may disclose your information where necessary to:

• Third parties involved in delivering services to you
• Professional advisers or consultants
• Service providers supporting our operations, such as IT or marketing providers
• Parties authorised by you
• Government authorities or regulators where required by law

Some third-party providers may operate outside Australia. By using our services, you acknowledge that your information may be disclosed to overseas providers where necessary.

We take reasonable steps to ensure any third parties handling personal information do so in accordance with Australian privacy obligations.

‍

Marketing communications

From time to time, we may send you updates, market insights, or information about our services.

You may opt out of receiving these communications at any time by contacting us or using the unsubscribe option included in marketing emails.

‍

Accessing and correcting your information

You may request access to the personal information we hold about you.

We will respond within a reasonable timeframe and may charge a reasonable administrative fee where permitted by law.

If you believe any information we hold is inaccurate, incomplete, or out of date, please contact us and we will take reasonable steps to correct it.

‍

Cookies and website usage

Our website may use cookies and analytics tools to help improve website performance and user experience.

Information collected may include:

• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

This information is generally used for analytics and website improvement purposes.

You can disable cookies through your browser settings; however, some website functionality may be affected.

‍

Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Where personal information is no longer required, and where legally appropriate, we will securely delete or de-identify the information.

‍

Links to external websites

Our website may contain links to third-party websites.

These websites are not governed by this privacy policy, and Sourced Property is not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

‍

Changes to this policy

This privacy policy may be updated from time to time to reflect changes in legislation, business practices, or services.

The latest version will always be available on our website.

Last updated: May 2026

‍

Contact us

If you have any questions, concerns, or complaints regarding this privacy policy or how your information is handled, please contact us.

‍

Sourced Property

Sydney, NSW, Australia